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Al Abbas Technical Supplies & Services (ATSS) is the customer support and service engineering arm of the group. Established in 1984, ATSS provides effective after-sales services to the Office Product and Computer Divisions of Al Abbas Trading Company. ATSS provides its customers with a wide range of services including repairing of faulty equipment or carrying out preventive maintenance checks, implementing LAN and WAN solutions and providing training to the clients. 

We have full fledged Service Centres in Abu Dhabi, Dubai, Sharjah and Al Ain offering complete after-sales service support for all products supplied by Al Abbas Trading Company in United Arab Emirates and abroad.

We provide service for the following products:
  • Minolta Fax Machines
  • Konica-Minolta range of Printers
  • IBM Servers, PC's and Laptops
  • IBM and Adler Typewriters
  • Francotyp-Postalia Franking Machines
  • Ideal Paper Shredders
  • All Brands of Printers and Monitors

We bring to your service, a qualified, trained and highly experienced team of more than 60 Service and Network Engineers. Our dedication and motivation ensures that your service requirements are met with speed and innovation. 

Our Services include:

1. After Sale Warranty Support for 

  • Minolta Digital, Colour and Analogue copiers, Fax Machines, IBM Typewriters and Postalia Franking Machines
  • IBM Servers, PC's and laptops
  • Konica-Minolta range of Colour and Monochrome Laser Printers

2. After warranty support through Annual Maintenance Contracts at very reasonable and attractive rates

3. Annual Maintenance support for all brands of Laser, Inkjet and Dot Matrix printers

4. Design, Supply and implementation of Business applications such as Email solution, Network Fax solution and Document Management Systems

5. Design and implementation of LANs and WANs including supply and installation of all brands of Network components

6. Design and implementation of structured cabling on Fiber as well as UTP, for Data and Voice communication

7. Design, supply and implementation of Firewall & Security solutions

8. Design, supply and implementation of Antivirus and Antispam solutions

9. Design, supply and implementation of wireless LAN

10. Deployment of Resident Engineers for managing IT infrastructure on-site for the client.

Over the years, ATSS has built up the reputation of being one of the most reliable and preferred service providers for Office products, Computers and Network Solutions in the UAE. 

We were accredited Quality Certificate conforming to the Standards of ISO 9002 in the year 1996.


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